Facial Nerve Center, Massachusetts Eye and Ear, Boston

About

Our Team

Physicians

Physical Therapists

Staff

Unit Coordinator

Patient Care Coordinator

Administrative Assistant

Research

Causes

Interventions

For Patients

For Practitioners

Unit Coordinator

portrait of Missy Allen Missy Allen
“I coordinate both the short and long term flow of the Facial Nerve Center. My responsibilities run the gamut from addressing individual patients’ needs, through care coordination and assistance with complex insurance issues, to general patient advocacy. I particularly enjoy the complexity of the facial paralysis population; to watch someone from their first arrival, through their plan of care, and to a positive outcome is such a pleasure to see.”

Patient Care Coordinator

Laura Rykard
"I enjoy working at the Facial Nerve Center not only because I get to be a part of a team that provides extraordinary treatment, but also because of the caring atmosphere. Every member of our team is very passionate and dedicated to their occupation, which creates a great environment at our Center. I am personally responsible for the coordination of the individualized treatment plans for each patient, as well as many other administrative aspects of our practice. As a patient care coordinator, I am available to answer questions, schedule consults and treatment appointments, and to ensure that each patient is able to acquire the maximum benefit from their experiences here at our Center."

Administrative Assistant

Suzanne Day
"Working at the Facial Nerve Center has been an immensely rewarding experience for me in ways I never anticipated. With my background in writing and communication studies, I've been introduced to the genres of medicine and science through journal articles and book- length studies. However, working in the Center has offered me the opportunity to interact with an extraordinary team of medical Professionals and to play a role in the remarkable care and treatment of their patients."