7,000 patients treated since 1989 and counting...

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We welcome new patients! Treatments for facial palsy are reconstructive and therapeutic at our center, and are covered by most types of medical insurance, including Medicare and Medicaid. 

The premier training ground for facial nerve care, we train surgeons and physical therapists from every continent.


Comfort & Care


State-of-the-Art Assistance

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With the best views of Boston


Helping you get the support you need


Why choose the Facial Nerve Center?

We are a completely unique, full-service Facial Nerve Center that offers comprehensive care for patients of all ages with all types of facial nerve dysfunction.  Our Center provides same-day evaluation by facial reconstructive surgeons and physical therapists, including state-of-the-art photo and video evaluation.  When necessary, patients are referred for same-day imaging (e.g. MRI), and immediate consultation with specialists in otology, neuro-oncology, ophthalmology, and other specialties.  We accept most insurance plans, and our office staff will help coordinate necessary authorizations.

Located in the heart of the thriving metropolis of Boston, a visit to the Facial Nerve Center at Mass Eye and Ear, is made easy with valet parking, and via the MBTA Red Line. Boston is easily accessible by plane, train or bus, too.  If you are traveling from outside of the United States, please contact our International Office


243 Charles St, Boston, MA 02114, USA

(617) 573-3187 - Dr. Jowett

(617) 573-3641 - Dr. Hadlock

(617) 573-4193 - Dr. Banks